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Refund & Exchange

RETURNS FAULTY OR INCORRECT ITEMS

Authorisation for exchange, refund or credit must be made to us via email prior to you sending back the item(s). Please email us at sales@artandcraftsupplies.com.au

We will pay for all shipping costs.

Credit will not apply to items that are damaged in transit.

All goods must be returned in their original packaging.

You must advise us of any faulty or incorrect items within 5 business days of receiving goods.

CHANGE OF MIND

We will only exchange or credit at our discretion, you must first contact us via email prior to you sending back the item(s). Please email sales@artandcraftsupplies.com.au

You will pay for all shipping costs.

All goods must be returned unopened and in their original packaging.

You must advise us of your change of mind within 5 business days of receiving goods.

We have tried to provide you with high quality images and descriptions of our product lines. Please note that colour may vary from computer screen to computer screen.
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